GuestTouch

Customer Alliance

reputation-and-review-management

Customer Alliance is a software company that offers a cloud-based platform for review and feedback management. The platform is used by businesses, particularly in the hospitality industry. It helps companies collect, analyse and share customer feedback from various online sources. The software aims to improve online reputation and increase direct bookings.

GuestRevu

reputation-and-review-management

GuestRevu is an award-winning guest feedback and reputation management solution designed for the hospitality industry. It automatically gathers guest reviews via post-stay surveys and aggregates them with online reviews from platforms like TripAdvisor and Google. The platform provides detailed sentiment analysis and benchmarking data to help hospitality managers make data-driven decisions to improve their service and online ratings.

IPRAC

reputation-and-review-management

I-PRAC is a global trust verification and accreditation platform founded in 2014, helping short-term rental agencies and property owners build trust through rigorous certification processes. By offering members unique IDs, logos, and profiles, I-PRAC empowers them to distinguish themselves from fraudulent actors worldwide. Their services enable travellers to verify rental legitimacy and register bookings with a fraud guarantee. Operating globally, I-PRAC supports safer, more confident bookings across numerous countries and platforms.

Revyoos

reputation-and-review-management

Revyoos is a platform that empowers short-term rental property managers to centralize all guest reviews from multiple channels (Airbnb, Booking.com, Vrbo, etc.) into one dashboard. It provides customizable widgets to display these consolidated, cross-platform ratings on direct booking websites. This strategy helps build immediate guest trust, significantly boosting direct conversion rates, improving SEO, and validating data-driven pricing and marketing decisions.