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Customer Alliance

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Customer Alliance is a software company that offers a cloud-based platform for review and feedback management. The platform is used by businesses, particularly in the hospitality industry. It helps companies collect, analyse and share customer feedback from various online sources. The software aims to improve online reputation and increase direct bookings.

GuestRevu

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GuestRevu is an award-winning guest feedback and reputation management solution designed for the hospitality industry. It automatically gathers guest reviews via post-stay surveys and aggregates them with online reviews from platforms like TripAdvisor and Google. The platform provides detailed sentiment analysis and benchmarking data to help hospitality managers make data-driven decisions to improve their service and online ratings.

GuestTouch

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GuestTouch is a guest messaging and reputation management platform that helps vacation rental managers and hotels automate their communications across SMS, WhatsApp, and social media. Their reputation module focuses on boosting review scores by automating review requests and centralizing responses. The platform aims to improve the "digital guest journey" from booking inquiries to post-stay feedback.

IPRAC

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I-PRAC is a global trust verification and accreditation platform founded in 2014, helping short-term rental agencies and property owners build trust through rigorous certification processes. By offering members unique IDs, logos, and profiles, I-PRAC empowers them to distinguish themselves from fraudulent actors worldwide. Their services enable travellers to verify rental legitimacy and register bookings with a fraud guarantee. Operating globally, I-PRAC supports safer, more confident bookings across numerous countries and platforms.